13830 Greater Pines Blvd.
Clermont, FL 34711
Cell – 407-600-8006
“Enhancing Efficiency and Productivity, Solving Problems and Taking the Initiative”
Organizational & Personnel Leadership/Problem Solving/Assignment and Project Management
A positive-thinking, results-oriented, and team spirited Office Management/Executive & Administrative Support Professional recognized for proactively exceeding organizational mandates.
Project and assignment management Communications skills (verbal & written)
Follow-through/follow-up skills – detail oriented Writing skills – reports, presentations
Interpersonal and relationship-building skills Sales and marketing support
Document control – information processing Time management – deadline oriented
Systems improvement – improving efficiency Customer service and client retention
Computer Skills: Windows, Word, Excel, Outlook, QuickBooks Pro, Gevity, SBA, Dienamic, Email and Internet Applications/Research
Southeast Finishing Group 12/13 to 10/2019
Process orders using Dienamic, coordinate production to include night staff, ensure supplies are available, quality checks, schedule press checks, assist pre-press for UV coating when needed. Prepare production reports, organize daily production meetings.. Answer multi line phone, filing, scanning and all other administrative duties as necessary.
The Printer’s Edge LLC, Orlando, FL 5/06 to 12/2013
Office Manager/Production Manager
Process orders using Dienamic, coordinate production to include night staff, ensure supplies are available, quality checks, schedule press checks, assist pre-press for UV coating when needed. Prepare production reports, organize daily production meetings, accounts receivable, accounts payable, calculate and enter payroll, insurance sign up and changes, 401Ksign up and changes. Answer multi line phone, filing, scanning and all other administrative duties as necessary.
Digital Printing Solutions, Winter Park, FL 10/05 to 05/06
Customer Service & Human Resources
Handle incoming calls, accounts receivable, accounts payable and light collections. Handled payroll processing and resolved any issues. Responsible for assisting customers with questions in regards to pricing, job status, delivery issues and conflict resolution, all administrative duties required to do job efficiently.
Walker Foil & Embossing 1/85 – 10/05
Office Administrator/Bindery Manager
Handled all customer service and human resource related issues. Responsible for handling all pre-press duties including creation of work orders, purchasing supplies needed, creating and managing daily production schedules. Accounts receivable, accounts payable, deposits, reconciliation if accounts, payroll, filing, answering multi line phone. Managed and oversaw the hand assembly and bindery department.
Southeast Finishing Group LLC
General Studies at Valencia College